Hello, anyone have suggestions for this issue on a couple of hundred Windows 7 Professional SP1 clients?
The one machine I'm looking at currently has no errors in the scan agent log or the Windows update log. The WUAHandler log has the text in the subject line for 13 different updates. After that text the next line is 'No updates were actionable for installation'.
The Updates Deployment log shows a ciStateError for each of the updates and then a line stating 'Not refreshing update presence stat as error CI Info status received'. The next line has information about update failure including the Win32ErrorCode of 2147747432.
The Updates Handler log has a line for each of the updates with the same Win32ErrorCode above.
I have attempted several fixes including stopping the Windows Update service, renaming the c:\Windows\SoftwareDistribution folder, and starting the Windows Update service. I have also re-registered various Windows Update related DLL files.
Unfortunately I cannot run the Mr. Fixit software update troubleshooter as these machines are remote to me. They are also end user machines so avoiding reboots would be preferrable. I can reboot them if absolutely neccesary though.
Any help would be greatly appreciated.