Hi,
I have taken over an SCCM 2007 Sp2 R3 primary Site server which also holds the MP, DP and SUP roles. In another domain I have some W2k3 R2 Sp2 servers which are separated by a Firewall and has a domain trust setup, and the ports have been opened to allow them to communicate with the primary server. I also have a NAA setup which is in the sccm primary servers domain.
The SCCM server clients seemed to have been previously installed and were working, since the event log shows that April's updates were downloaded and waiting to be installed by an administrator, but were not installed by anyone at that time. They have not reappeared and when I looked at the sccm client, it did not have a MP, or the correct tabs, since it though it was an internet client. I have manually installed the client again, and they have picked up the MP, site code, and have the required sccm components installed and the tabs are all displayed, and the client shows up in the primaries console which I then approved.
The software update scan locates the correct SUP, and performs a scan. The windowsupdate.log on the client shows: PT WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200, but apart from that the logs look ok at the client and on the SUP.
The Software update reports show the updates have been approved, and are required but have not been installed, e.g. KB2820917
The update is in the Software update deployment package which is on the DP
I have tried re-runing the machine scan, and software updates scan on the client and checking the logs, but the windows update icon is still not appearing.
The logs are below:
Windowsupdate.log
2013-05-08 10:32:47:590 31096 8d28 COMAPI -------------
2013-05-08 10:32:47:590 31096 8d28 COMAPI -- START -- COMAPI: Search [ClientId = CcmExec]
2013-05-08 10:32:47:590 31096 8d28 COMAPI ---------
2013-05-08 10:32:47:606 31096 8d28 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = CcmExec]
2013-05-08 10:32:47:606 916 c080 Agent *************
2013-05-08 10:32:47:606 916 c080 Agent ** START ** Agent: Finding updates [CallerId = CcmExec]
2013-05-08 10:32:47:606 916 c080 Agent *********
2013-05-08 10:32:47:606 916 c080 Agent * Include potentially superseded updates
2013-05-08 10:32:47:606 916 c080 Agent * Online = Yes; Ignore download priority = Yes
2013-05-08 10:32:47:606 916 c080 Agent * Criteria = "(DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver')"
2013-05-08 10:32:47:606 916 c080 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2013-05-08 10:32:47:606 916 c080 Agent * Search Scope = {Machine}
2013-05-08 10:32:50:949 916 c080 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2013-05-08 10:32:50:949 916 c080 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =http://SCCMpri.local.net:80/ClientWebService/client.asmx
2013-05-08 10:32:52:651 916 c080 PT WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2013-05-08 10:32:52:651 916 c080 PT WARNING: SOAP Fault: 0x00012c
2013-05-08 10:32:52:651 916 c080 PT WARNING: faultstring:Fault occurred
2013-05-08 10:32:52:651 916 c080 PT WARNING: ErrorCode:ConfigChanged(2)
2013-05-08 10:32:52:651 916 c080 PT WARNING: Message:(null)
2013-05-08 10:32:52:651 916 c080 PT WARNING: Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2013-05-08 10:32:52:651 916 c080 PT WARNING: ID:6c4afb01-b93f-4318-ab49-21ab12db19f6
2013-05-08 10:32:52:745 916 c080 PT Initializing simple targeting cookie, clientId = 3df01ea4-befd-4db9-877f-4c8498f0cad4, target group = , DNS name = server1.domain2.net
2013-05-08 10:32:52:745 916 c080 PT Server URL =http://SCCMpri.local.net:80/SimpleAuthWebService/SimpleAuth.asmx
2013-05-08 10:32:53:385 916 c080 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2013-05-08 10:32:53:385 916 c080 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =http://SCCMpri.local.net:80/ClientWebService/client.asmx
2013-05-08 10:32:59:977 916 c080 Agent * Added update {BE9407FC-39D1-4D7A-AC1F-FC1545EB1918}.102 to search result
2013-05-08 10:32:59:977 916 c080 Agent * Added update {EBFF61FD-28B4-4614-93F0-A5E5BD37F874}.102 to search result
2013-05-08 10:32:59:977 916 c080 Agent * Added update {AA7434FF-7DC8-4953-8E20-C67090A0BF6E}.104 to search result
2013-05-08 10:32:59:993 916 c080 Agent * Added update {D5F76FFF-AC16-4460-99FE-FB8334F65970}.101 to search result
2013-05-08 10:32:59:993 916 c080 Agent * Added update {E5CBC9FF-0953-4EFC-8ACC-6A130BD4385B}.200 to search result
2013-05-08 10:33:00:008 916 c080 Agent * Found 178 updates and 67 categories in search; evaluated appl. rules of 1232 out of 2380 deployed entities
2013-05-08 10:33:00:039 916 c080 Agent *********
2013-05-08 10:33:00:039 916 c080 Agent ** END ** Agent: Finding updates [CallerId = CcmExec]
2013-05-08 10:33:00:039 916 c080 Agent *************
2013-05-08 10:33:00:055 916 c080 Report REPORT EVENT: {3002394A-8258-4DE4-AEBD-D2C2D2E5AB75} 2013-05-08 10:33:00:024+0100 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 CcmExec Success Software
Synchronization Windows Update Client successfully detected 178 updates.
2013-05-08 10:33:00:055 916 c080 Report REPORT EVENT: {63F3E13B-466F-417F-A807-8594F9CDD457} 2013-05-08 10:33:00:024+0100 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 CcmExec Success Pre-Deployment
Check Reporting client status.
2013-05-08 10:33:00:071 31096 8d28 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = CcmExec]
2013-05-08 10:33:00:196 31096 8d28 COMAPI - Updates found = 178
2013-05-08 10:33:00:196 31096 8d28 COMAPI ---------
2013-05-08 10:33:00:196 31096 8d28 COMAPI -- END -- COMAPI: Search [ClientId = CcmExec]
2013-05-08 10:33:00:196 31096 8d28 COMAPI -------------
2013-05-08 10:33:20:003 916 c080 Report Uploading 2 events using cached cookie, reporting URL =
http://SCCMpri.local.net:80/ReportingWebService/ReportingWebService.asmx
2013-05-08 10:33:20:003 916 c080 Report Reporter successfully uploaded 2 events.
(The Added update line appears for more updates than above, but the lines are similar), also I'm not sure why it is trying to access the microsoft web site.
Could anyone tell me what PT WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200 means?
Wuhandler.log
Its a WSUS Update Source type ({84613F17-44BC-4469-A3DD-58619F41EC39}), adding it. WUAHandler 08/05/2013 10:32:47 36136 (0x8D28)
Existing WUA Managed server was already set (http://SCCMpri.local.net:80), skipping Group Policy registration. WUAHandler 08/05/2013 10:32:47 36136 (0x8D28)
Added Update Source ({84613F17-44BC-4469-A3DD-58619F41EC39}) of content type: 2 WUAHandler 08/05/2013 10:32:47 36136 (0x8D28)
Async searching of updates using WUAgent started. WUAHandler 08/05/2013 10:32:47 36136 (0x8D28)
Async searching completed. WUAHandler 08/05/2013 10:33:00 43816 (0xAB28)
Successfully completed scan. WUAHandler 08/05/2013 10:33:00 47152 (0xB830)
Updatestore.log
Update status from update (fe1c1ab0-057a-404b-a4f3-8f49dfa7ced3) already exists, will modify existing instance. UpdatesStore 08/05/2013 10:33:01 47152 (0xB830)
Update status from update (fe530325-e1bb-4859-836f-f19a44d73daa) already exists, will modify existing instance. UpdatesStore 08/05/2013 10:33:01 47152 (0xB830)
Update status from update (ff4c6d56-b354-43d5-acec-58310b2e923a) already exists, will modify existing instance. UpdatesStore 08/05/2013 10:33:01 47152 (0xB830)
Successfully done with SetStatus() operation. UpdatesStore 08/05/2013 10:33:01 47152 (0xB830)
(The above contains many Update status from update lines, but they are all the sam apart from GUID)
I have spend a few days looking to see what the problem is, but the client talks to the sccm primary server, and I can't see any access denied messages. The SCCM Client Center tool also shows updates as missing, in the security Patch state tab.
Any help would be much appreciated.
Thanks
Jaz