Greetings!
I recently deployed 32 updates @ 8/14. Within this deployment I have one specific update that will not download to the clients. I researched the update and most of the errors that I see in the 'Computers in a Sepcific Enforcement State for an Update' report are coming back as 'LastErrorCode=2147023436' which looks to be a timeout issue.
UpdatesStore.log shows the following, indicating that the client knows that it should have this update:
<![LOG[Queried Update (b1514612-6bfa-4faa-9352-2a0a8d05cff3): Status=Missing, Title=Cumulative Security Update for Internet Explorer 8 for Windows 7 for x64-based Systems (KB2862772), BulletinID=MS13-059, QNumbers=2862772, LocaleID=.]LOG]!><time="10:56:09.426+000"
date="09-02-2013" component="UpdatesStore" context="" type="1" thread="2284" file="cupdatesstore.cpp:1189">
<![LOG[Querying update status completed successfully.]LOG]!><time="10:56:09.426+000" date="09-02-2013" component="UpdatesStore" context="" type="1" thread="2284" file="cupdatesstore.cpp:1170">
Perusal of the ContentTransferManager.log shows that the CTM has been suspended for the last couple of days:
<![LOG[Created and Sent Location Request '{074D633F-BDFA-4615-A8FF-D8888F2C5293}' for package b1514612-6bfa-4faa-9352-2a0a8d05cff3]LOG]!><time="09:56:23.908+000" date="08-29-2013" component="ContentTransferManager"
context="" type="1" thread="5424" file="ccmpkglocation.cpp:69">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} entered phase CCM_DOWNLOADSTATUS_DOWNLOADING_DATA]LOG]!><time="09:56:23.908+000" date="08-29-2013" component="ContentTransferManager" context="" type="1"
thread="5424" file="ctmjob.cpp:1195">
<![LOG[Queued location request '{074D633F-BDFA-4615-A8FF-D8888F2C5293}' for CTM job '{495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B}'.]LOG]!><time="09:56:23.908+000" date="08-29-2013" component="ContentTransferManager" context=""
type="1" thread="5424" file="ctmjob.cpp:110">
<![LOG[Starting CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B}.]LOG]!><time="16:59:17.312+000" date="08-31-2013" component="ContentTransferManager" context="" type="1" thread="5704" file="ctmjob.cpp:2659">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="16:59:31.605+000" date="08-31-2013" component="ContentTransferManager" context="" type="1" thread="6016" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="17:59:16.149+000" date="08-31-2013" component="ContentTransferManager" context="" type="1" thread="3144" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="18:59:16.260+000" date="08-31-2013" component="ContentTransferManager" context="" type="1" thread="3148" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="19:59:16.251+000" date="08-31-2013" component="ContentTransferManager" context="" type="1" thread="4352" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="20:59:16.421+000" date="08-31-2013" component="ContentTransferManager" context="" type="1" thread="440" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="21:59:16.639+000" date="08-31-2013" component="ContentTransferManager" context="" type="1" thread="5628" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="22:59:16.745+000" date="08-31-2013" component="ContentTransferManager" context="" type="1" thread="4308" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="23:59:16.899+000" date="08-31-2013" component="ContentTransferManager" context="" type="1" thread="7092" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="00:59:17.133+000" date="09-01-2013" component="ContentTransferManager" context="" type="1" thread="2756" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="01:59:17.260+000" date="09-01-2013" component="ContentTransferManager" context="" type="1" thread="6108" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="02:59:17.366+000" date="09-01-2013" component="ContentTransferManager" context="" type="1" thread="3852" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="03:59:17.383+000" date="09-01-2013" component="ContentTransferManager" context="" type="1" thread="6124" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="04:59:17.744+000" date="09-01-2013" component="ContentTransferManager" context="" type="1" thread="6368" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="05:59:17.794+000" date="09-01-2013" component="ContentTransferManager" context="" type="1" thread="1480" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="06:59:17.936+000" date="09-01-2013" component="ContentTransferManager" context="" type="1" thread="5628" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="07:59:17.923+000" date="09-01-2013" component="ContentTransferManager" context="" type="1" thread="5340" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="08:59:18.002+000" date="09-01-2013" component="ContentTransferManager" context="" type="1" thread="856" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="09:59:18.344+000" date="09-01-2013" component="ContentTransferManager" context="" type="1" thread="4976" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="10:59:18.565+000" date="09-01-2013" component="ContentTransferManager" context="" type="1" thread="6632" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="11:59:18.606+000" date="09-01-2013" component="ContentTransferManager" context="" type="1" thread="6348" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="12:59:18.680+000" date="09-01-2013" component="ContentTransferManager" context="" type="1" thread="5968" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="13:59:18.841+000" date="09-01-2013" component="ContentTransferManager" context="" type="1" thread="3720" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="14:59:18.914+000" date="09-01-2013" component="ContentTransferManager" context="" type="1" thread="3876" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="15:59:18.980+000" date="09-01-2013" component="ContentTransferManager" context="" type="1" thread="4584" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="16:59:19.038+000" date="09-01-2013" component="ContentTransferManager" context="" type="1" thread="5380" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="17:59:19.117+000" date="09-01-2013" component="ContentTransferManager" context="" type="1" thread="6940" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="18:59:19.403+000" date="09-01-2013" component="ContentTransferManager" context="" type="1" thread="6200" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="19:59:19.461+000" date="09-01-2013" component="ContentTransferManager" context="" type="1" thread="1132" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="20:59:19.520+000" date="09-01-2013" component="ContentTransferManager" context="" type="1" thread="4384" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="21:59:19.578+000" date="09-01-2013" component="ContentTransferManager" context="" type="1" thread="4740" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="22:59:19.739+000" date="09-01-2013" component="ContentTransferManager" context="" type="1" thread="6200" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="23:59:19.913+000" date="09-01-2013" component="ContentTransferManager" context="" type="1" thread="6340" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="00:59:19.878+000" date="09-02-2013" component="ContentTransferManager" context="" type="1" thread="3620" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="01:59:20.076+000" date="09-02-2013" component="ContentTransferManager" context="" type="1" thread="2496" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="02:59:20.119+000" date="09-02-2013" component="ContentTransferManager" context="" type="1" thread="6652" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="03:59:20.394+000" date="09-02-2013" component="ContentTransferManager" context="" type="1" thread="5420" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="04:59:20.453+000" date="09-02-2013" component="ContentTransferManager" context="" type="1" thread="6300" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="05:59:20.526+000" date="09-02-2013" component="ContentTransferManager" context="" type="1" thread="6432" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="06:59:21.100+000" date="09-02-2013" component="ContentTransferManager" context="" type="1" thread="5788" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="07:59:21.404+000" date="09-02-2013" component="ContentTransferManager" context="" type="1" thread="3472" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="08:59:21.486+000" date="09-02-2013" component="ContentTransferManager" context="" type="1" thread="5676" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="09:59:21.613+000" date="09-02-2013" component="ContentTransferManager" context="" type="1" thread="6360" file="ctmjob.cpp:188">
<![LOG[CTM job {495A5DD5-9F54-461D-ABD5-CF2D4C1B5D9B} suspended]LOG]!><time="10:59:21.667+000" date="09-02-2013" component="ContentTransferManager" context="" type="1" thread="5932" file="ctmjob.cpp:188">
I've verified that the update has been downloaded and is available on the Site Server. The clients are stuck downloading this update. Not sure where to go from here. Any ideas?